LISTENINGPOST

Product & engineering

Customer Bug Linkage

Connect customer reports to engineering defects.

Configure this skill

The page and the file follow your answers.

CRM
Email
Chat
Documents
Calendar
Project tools

6 of 6 systems connected

KeepDirectMissing
Your assistantSKILL.md

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Morning Brief

Build a prioritized brief for today from the caller's calendar, messages, documents and project records, using Keep MCP. Read only.

1. Read today's calendar events, open assigned tasks, direct requests since the last brief and unresolved commitments.
2. Separate active incidents, decisions waiting on the caller, external deadlines and routine work. Check for replies before calling an item outstanding. Rank by consequence and time remaining.
3. Fit proposed actions around fixed meetings and flag conflicting commitments.

Result: a dated brief with urgent changes, commitments, meeting preparation and a feasible next-action list, each tied to its source.

When to use it

Connect customer reports to engineering defects.

What it covers

Inputs

Customer/ticket scope, product version, issue set.

Result

Ticket-to-defect mapping with confidence, affected versions and current commitments.

What it uses

Project toolsSlackKeep memoryRead only
For developers

Retrieval instructions

Resolve people, accounts and projects by stable identifiers. Use only the sources this task needs. Cite the source and date for each finding. Keep source systems unchanged.

Data sources

GitHub, Linear, Slack, Keep memory.

Procedure

  1. Resolve inputs for Customer Bug Linkage: project_key, repo, issue_id, time_window. Default time window: current sprint / since last ship (override if caller provides time_window). Ask only for missing critical inputs.
  2. keep_memory_read for open tasks, decisions, and handoffs relevant to Customer Bug Linkage (filter out unrelated day-plan noise).
  3. Run keep_search with these skill-specific intents (keep meaning; adjust wording to corpus):

Related skills

Product & engineering →
Dependency Risk Scan→Assess risks in an identified dependency set.Design Doc Locator→Find the authoritative design document for a system or decision.Designer Delivery Pulse→Prepare a designer delivery pulse. Uses time window, project key, person, launch.